Financial firms win arbitration claims more often than consumers

Consumers win only 9 percent of arbitration cases that they bring again financial companies over interest rates, fees and other problems, according to a two-year study conducted by the Consumer Financial Protection Bureau and recently analyzed in a report by the Economic Policy Institute, the Washington nonprofit that focuses on low and mid-income consumers.

Original published: 2017-10-05 07:00:00 Read the full Houston News here


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